IT and Project Management

Managing Information Technology Projects

"IT" means different things to different people. This course addresses all areas of IT project management: hardware, software, systems integration, communications, and human resources; helping you gain the foundation, basic experience, techniques and tools to manage each stage of your project.

IT Risk Management

IT Risk Management examines threat and opportunity from the perspective of ESI's proven eight-step risk management process. Using effective tools, including ESI's highly regarded risk assessment model, you'll learn how to evaluate and respond to risk at the project and task levels. You'll apply these tools from the course material to analyse and classify risks, determine how to establish an acceptable level of risk and develop a practical risk response plan.

Software Testing

Discover how to integrate testing throughout the development process in order to uncover bugs, ensure performance, enhance quality, and lower costs. Using a set of integrated classroom exercises beginning with requirements validation and ending with implementation, this course demonstrates how testing activities fit into the entire software development life cycle.

Network and Telecom Principles for Project Managers

In Network and Telecom Principles for Project Managers, you'll learn the fundamental principles in data networks with an emphasis on incorporating communication capabilities in information systems design. Learn how network and telecommunications technologies are evolving and how communications systems function and integrate with existing architectures.

Systems Integration Project Management

Today's information technology project manager faces projects of increasing size, complexity, and risk. Your job as project manager is to make sure that all of the components come together and to see that the project is completed on time and within budget. Identify and explore the complex technical and business issues involved in integrating custom software, hardware solutions, telecommunications networks, commercial off-the-shelf (COTS), business procedures and services, and support facilities.

Course Syllabus

(click on the module heading to reveal a lesson by lesson breakdown)

TELECOMMUNICATIONS TECHNOLOGY

  • The Parts and the Pieces
  • Case Studies
  • Quiz 1: The Telecommunications Industry . An Overview
  • Alternate Quiz 1.Form A: The Telecommunications Industry . An Overview
  • Alternate Quiz 1.Form B: The Telecommunications Industry . An Overview
  • E-mail
  • Beyond E-mail
  • E-mail Ethics and Work Habits
  • Netiquette
  • Evaluating Telecommunication Technologies
  • Project: Analyze It
  • Quiz 2: Using and Choosing Telecommunication Technology
  • Alternate Quiz 2.Form A: Using and Choosing Telecommunication Technology
  • Alternate Quiz 2.Form B: Using and Choosing Telecommunication Technology
  • Special Project
  • Review
  • Test
  • Alternate Test.Form A
  • Alternate Test.Form B
  • Glossary and Credits

DESKTOP PUBLISHING TECHNOLOGY

  • What Is Desktop Publishing?
  • Case Study: The Uses of DTP
  • Quiz 1: Desktop Publishing .An Introduction
  • Planning
  • Design Considerations
  • More Design Considerations
  • Quiz 2: Desktop Publishing Procedures
  • Importing Text
  • Importing Graphics
  • Project: Creating an Instructional Manual
  • Quiz 3: Using Desktop Publishing
  • Special Project
  • Review
  • Test
  • Alternate Test
  • Glossary and Credits

PRESENTATION TECHNOLOGY

  • What is Presentation Technology?
  • How is Presentation Technology Used?
  • Quiz 1: An Introduction to Presentation Technology
  • Alternate Quiz 1.Form A: An Introduction to Presentation Technology
  • Alternate Quiz 1.Form B: An Introduction to Presentation Technology
  • Working with Text
  • Working with Graphics
  • Working with Special Effects
  • Quiz 2: Presentation Guidelines
  • Alternate Quiz 2.Form A: Presentation Guidelines
  • Alternate Quiz 2.Form B: Presentation Guidelines
  • Content
  • Layout
  • Putting It All Together
  • Quiz 3: Presentation Planning
  • Alternate Quiz 3.Form A: Presentation Planning
  • Alternate Quiz 3.Form B: Presentation Planning
  • Project: Creating a Presentation
  • Special Project
  • Review
  • Test
  • Alternate Test.Form A
  • Alternate Test.Form B
  • Glossary and Credits

COMPUTER NETWORKS

  • Why Use a Network?
  • How Do Networks Work?
  • Quiz 1: An Introduction to Networking
  • Alternate Quiz 1.Form A: An Introduction to Networking
  • Alternate Quiz 1.Form B: An Introduction to Networking
  • Network Architecture
  • Network Areas: Part I
  • Network Areas: Part II
  • Hardware and Software
  • Quiz 2: Networking Basics
  • Alternate Quiz 2.Form A: Networking Basics
  • Alternate Quiz 2.Form B: Networking Basics
  • Needs Assessment
  • Designing Your Network
  • Quiz 3: Choosing a Network
  • Alternate Quiz 3.Form A: Choosing a Network
  • Alternate Quiz 3.Form B: Choosing a Network
  • Project: Networking Interview
  • Special Project
  • Review
  • Test
  • Alternate Test.Form A
  • Alternate Test.Form B
  • Glossary and Credits

COMPUTER OPERATING SYSTEMS

  • What is an Operating System?
  • Utilities
  • Quiz 1: An Introduction to Operating Systems
  • Mac
  • Windows
  • Linux
  • Quiz 2: Types of Operating Systems
  • Getting Started . Exploring the Desktop
  • Using the Interface
  • Programs and Files
  • Quiz 3: Using the Operating System
  • Project: Customize Your Desktop
  • Special Project
  • Review
  • Test
  • Alternate Test
  • Glossary and Credits

PROJECT MANAGEMENT

  • What is Project Management?
  • Project Management Tools
  • Quiz 1: Introduction to Project Management
  • Alternate Quiz 1.Form A: Introduction to Project Management
  • Alternate Quiz 1.Form B: Introduction to Project Management
  • Initiating and Planning a Project
  • Project: Initiating a Project
  • Executing and Closing a Project
  • Project: Project Meeting
  • Career Paths in Information Technology
  • Quiz 2: Managing a Project
  • Alternate Quiz 2.Form A: Managing a Project
  • Alternate Quiz 2.Form B: Managing a Project
  • Special Project
  • Review
  • Test
  • Alternate Test.Form A
  • Alternate Test.Form B
  • Glossary and Credits

SEMESTER REVIEW AND EXAM

  • Review
  • Exam
  • Alternate Exam.Form A
  • Alternate Exam.Form B